About Us
It hasn't been overnight!
As a true family business, we are proud of our achievements, our staff - and our customers:
- Founded in 1982
- First Investor in People Awarded Company in the Double Glazing Industry
- Close to 4 decades of long-term warranties honored
- Still the same family business we always were
- The widest choice of window and door systems in Wales, all under one roof
Heronhurst Window and Door Studio is a local family run business founded in 1982 by Brian and Cynthia Stuckey with an ethos of selling the highest quality windows and doors, installed well, for an honest price. After initially importing the windows and doors from Germany, in 1984 Heronhurst started manufacturing their own in their new unit in Abergavenny
Today Heronhurst is managed by second generation family members of the Stuckey family, brother and sister team Karl and Emma Stuckey who work day to day with their close-knit team to ensure these essential core values are maintained and developed, so that Heronhurst is the go-to window and door company you can trust
Over the years, the range of products, materials and colours has changed, but our values remain true. We only sell products we have faith in – and won’t sell a product just to turn a profit
Based within the historic market town of Abergavenny, on the edge of the Brecon Beacons National Park, we have vast experience of installing our Windows and Doors in every type of home, from town house to terrace, country cottage to barn conversion – from historical and listed buildings to contemporary new build. Because we directly employ all our own local people, we maintain the high standards we are known for
Our experienced teams deal daily with PVCu, Aluminium, Composite and Timber – so whatever you choose is right for you with us, you know you will be getting impartial advice, great service beginning to end – which helps grow our proud reputation for successful installations and happy customers, both large and small, throughout Wales and the West Country – backed up by over 2,300 independently verified testimonials
Heronhurst specialise in replacement energy efficient energy rated windows and doors, and offer these in all four of materials – PVCu, Aluminium, Timber and Composite – and then make them all available in every style and every colour – and in each of the materials, we choose our systems suppliers very carefully, choosing the best the market has to offer – so you just have to choose us!
At Heronhurst we pride ourselves on honesty and efficiency, from initial enquiry through installation and after-sales service. It’s important to us that every job run smoothly and to the highest standard. We always take very seriously what people think of us, encouraging customer reviews and feedback at every stage. We guarantee that every dealing you have with our team will be fair, respectful, honest and responsive and we welcome any ideas or comments about your experiences and dealings with us along the way – and our full management team including Karl Stuckey and Emma Stuckey (Installations), Andy Hill (Sales) and Sion Bridgeman (Accounts) are always on hand in addition to the full crew to talk with, and we are pleased to hear from you – online, on the phone or in person
2017 was a very exciting time for the team, with the opening of our brand new Window and Door Studio in Abergavenny - our biggest and best ever display of PVCu, Composite, Timber and Aluminium, so our customers can view and try a wider range of our products than ever before!
We're be super excited by our customers' response, and hope you are too!
In to 2018 and we launched several companion websites to our website www.heronhurst.co.uk including www.warmroofs.com which is aimed at providing targeted information for homeowners looking to transform their existing conservatories in to warmer, more insulated rooms, www.TheWindowClick.co.uk - our exciting new way to design and pricing your windows and doors, where you can do it all from your sofa on your phone, tablet or PC, and www.WindowPros.co.uk - a site dedicated to architects, new build, and commercial full of downloads and diagrams on profiles sections and technical data
We've spent the first few months of 2018 developing our website, in-store and at-home digital service to offer more, including a digital window and door designer - Realvue - that allows you and us to design and superimpose windows and doors in all colours on to your home to help envisage the end result
With much more to come in the very near future - all designed to make researching and choosing windows, doors and conservatories easier and more transparent than ever before - and we are working on a new site, coming summer and autumn 2019 that tells the full story of window and door replacement - a new website style for our industry!
The People
Together we make it work for us customers, ensuring the very best, most recommended home improvement company in Wales
Our small but experienced hand-picked team make sure your project goes without a hitch. And should something need attention, we are here to help when you need us
Sales Team
- Andy Hill (Sales and Marketing Manager)
- Andrew West
- Catherine Wynne-Paton
- Linzi Evans
Survey
- Karl Stuckey (Director)
Installation and Customer Care
- Emma Stuckey (Director)
- Susan West (Administrator)
- Ellie Waters
- Penny Knight
- Matthew Llewellyn
- Raymond Tate
- Stephen Carey
- Nathan Cleaton
- Olly Drake
- Nigel Shuck
- Daniel Meek
After-Sales Service Engineer
Accounts
- Sion Bridgeman (Financial Controller)
The Certifications
Don't just take our word for it
We are of course fully
- FENSA Registered
- TrustMark Assured
- HomePro Guaranteed
- FairTrades Approved
- Constructionline Member
All our work is fully insured, as are all our teams who work in or on your home
Our family of websites
In addition to our main Heronhurst.co.uk website we also have available to you
TheWindowClick.co.uk - online instant design and pricing for your windows and doors
Warmroofs.com - dedicated website for Warm Solid Replacement Conservatory Roofs
WindowPros.co.uk - our partner site for Architects, Professionals, Commercial and New Build
TheImprover.co.uk - our reviews, ratings and case studies website, where you can view all the latest reviews and ratings from independently verified customers - with well over 2,000 ratings and reviews online
We're always working hard adding new content and thinking of new ideas for new sites or features on the web, so refresh these pages and our other sites very frequently
If there is something you would like to see, why not just get in touch? Message Andy on email [email protected] or mention it when you next drop in
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