We've made our Window and Door Showroom COVID-SAFE

We're COVID-Safe here at Heronhurst Window and Door Studio Abergavenny

With full social distancing in operation throughout the company, from Sales, Service through to Installation - our showrooms, offices and in your home

In addition to improved regular sanitising of ourselves, our products and our equipment, we have full PPE available to our staff and visitors including masks, gloves, wipes and of course sanitiser gel!

Heronhurst return to work after COVID-19 Outbreak

Due to Covid-19 Virus our services are a little different

Services Resume at Heronhurst Window and Door Studio following COVID-19 Restrictions

Selected services begin to resume

In addition to our Online Chat, Email and Telephone service which has been operational throughout, we are now resuming selected additional services in a safe way

Drive-by Appointments - BOOK NOW, available from 1st June 2020

In-Store Appointments - BOOK NOW, available from 2nd June 2020

Survey Appointments - If you have an order with us which hasn't been surveyed we will call you week commencing 1st June 2020 and book a date and time convenient to you

Installation Appointments - If you have an order with us which hasn't been installed or a date not already confirmed, we will call you week commencing 1st June 2020 and book a date convenient to you

Aftersales Service Appointments - If you have an a problem with one of our windows or doors, and a return visit has not already confirmed, we will call you week commencing 1st June 2020 and book a date convenient to you

As COVID-19 restrictions are on-going, this schedule is subject to change at short or no notice as advised and if any safety issues arise

Read the full COVID-19 Information on how it affects Heronhurst and our customers here

GGF - The Safe Guide for Homeowners

The Glass and Glazing Federation (GGF) has just launched The Safe Guide for Homeowners - Employing a glazing company to improve your home during the COVID-19 crisis

It provides a comprehensive one-stop advice booklet for anyone looking to have their Windows or Doors repaired or replaced during the current Covid-19 outbreak

You can download your copy here

Alternatively read our full Covid-19 Status and information centre here

COVAD-19 Status Update

We have updated our COVID-19 Advice with the latest National Government and Certass statements which you can read here

COVID-19 Statement

Alidore Aluminium Designer Doors - Stylish, Secure and Insulated

In-spite of the restrictions and limitations surround due to the Covid-19 Virus we today launch Alidore Aluminium Designer Doors - Stylish, Secure and Insulated

A superb new range of true aluminium doors that are modern, have a range of hardware, offer great security and the insulation levels today's modern homes desire

FInd out more at https://www.heronhurst.co.uk/aluminium/aldidore/

NHS + Care + Frontline Workers Discount Offered

We are today pleased to announce the launch of our NHS + Care + Frontline Workers Discount, which can be used and combined with our other promotions on orders placed from 21st April 2020 to the end of the year

This small extra "thank you" is just our way of acknowledging the super efforts put in by these key members of our life, and highlighted during the Covid-19 Virus outbreak

We've made this additional offer as wide as possible - to it applies to all NHS workers, CARE workers, Supermarket and MiniMarket (local corner store) workers, and of course delivery drivers - if you think we've missed anyone, please let us know and we will do our best to include them

You can claim this extra saving in addition to our usual Shop-Local Savings and - until the end of June 2020 - on our Earlybird Return to Work Saver

Find out more on our Savings Page

Drive-by Window and Door Quote Service Launched

In response to the COVID-19  Virtus Outbreak, and our responsibility to look after our clients, our team and our business we have today launched Drive-by - South Wales' first Drive-by Non-Contact Window and Door Quotation Service

You can reserve your spot online, and one of our team will come along and take a few photographs of your home (any that require new Windows and / or Doors) and then using our Framepoint Technology and WindowCAD Digitally measure you Windows and Doors

We will prepare a full Quotation for you, with detailed specification and bundle this together with our Realvue Makeover Presentation - where you can view the new Windows and Doors on your home

Should you decide to buy, a full site survey can then take place when you are ready and you are happy to allow us back into your home

We hope you like this new service, and it's just one of the ways our family business is working to protect your family home

Find out more online about Heronhurst, our Team and our Clients at https://www.heronhurst.co.uk/covid-19/

Reserve your Drive-by Window and Door Quotation at https://www.heronhurst.co.uk/drivebyquote/

COVID-19 Virus and Heronhurst

In response to the current COVID-19 situation in the UK, I would like to take this opportunity to reassure you that Heronhurst has already taken a number of precautionary actions to ensure that we can continue offering the best service for you and your business whilst keeping our team safe

We are following all guidance and advice issued by HM Government and Public Health England

Business as Usual

• We are operating as normal and have so far had ZERO suspected cases of Coronavirus in the business
• We have reviewed our entire supply chain and are confident in our supply of all materials to meet demand
• We have fully prepared for office teams to start working remotely, ensuring we can still offer a full service whilst preventing the spread of the virus amongst our team

The Team

• We have introduced a clear travel policy, meaning we are fully aware of all travel arrangements our team has
• We have canceled our business travel plans to non-critical meeting and attendance to all marketing or product events

Hygiene

• Hand sanitiser and disinfection wipes are widely available across the business for our team to use, at their work stations and beyond
• Our showrooms and offices are sprayed regularly each day with a natural blend of 41 essential oils with antibacterial properties
• All shared work stations and facilities have been upgraded with additional hygiene products
• We are encouraging our team to follow best hygiene practices as recommended by the World Health Organisation.

To confirm, so far, we have had zero suspected cases of Coronavirus and our team is monitoring the situation very closely. We will keep you updated on the situation via email, but if you would like to find out more information, please see the current government information and advice

Yours Sincerely,

Andy Hill

Sales & Marketing

Christmas and New Year Opening

Every year the Heronhurst Team take a well earned break at Christmas

This year that means we close our doors at 4pm on Friday 20th December and re-open on Friday 3rd January 2019

You can still do plenty via our interactive website, including

• Design and Quote your Windows and Doors using our interactive RealVue Designer https://www.heronhurst.co.uk/realvue
• Book a FREE Home Quotation online at https://www.heronhurst.co.uk/home/book-n/
• Request a at-home Service Engineers Visit for Aftersales Service under warranty https://www.heronhurst.co.uk/service/
• Pay your account Deposit, Balance or Part-Payment https://www.heronhurst.co.uk/home/pay-account/
• Download Brochures https://www.heronhurst.co.uk/page/brochure-downloads/
• Request your Shop-Local Loyalty Card https://www.heronhurst.co.uk/local/
• Activate your Shop-Local Loyalty Card https://www.heronhurst.co.uk/activate/
• Activate your Ultion Secure Warranty https://www.heronhurst.co.uk/help/ultion-lock-guarantee-activation/
• Read our live reviews https://www.heronhurst.co.uk/reviews/
• Take a 3D Tour within our Window and Door Studio https://www.heronhurst.co.uk/home/inside/

And lots more at at https://www.heronhurst.co.uk/

Best wishes from all the team!

Looking for Pre-Christmas Installation for Windows and Doors?

We have now passed our Pre-Christmas Installation Cut-offs and are taking orders across our range of Windows and Doors for installation early 2020

And our third Christmas Video Short comes in

And this one is funny! Made us laugh anyway

Take a peak from 2pm on Sunday 24th November 2019 here or on YouTube

Our Second Christmas Video Short

And this years second Christmas Video Short came in today

View it on YouTube or here now and Seasons Greetings from all the team!

Available from 9am on 23rd November 2019

The first of our Christmas Videos is in

2019's series of Christmas Shorts from the team at Heronhurst is in

Shared on our popular social media feeds, there will be three in total this year - with the funniest coming last in the series!

Colour Matching

Can I colour match windows and doors from different suppliers, and also with other products and paints in my home?

Well, the answer isn't quite so simple!

With the increasing number of customers now choosing to add colour to their home through either their doors as an accent or with a complete scene of Windows and Doors, we often get asked if they can colour match other products - like roofline fascia boards, garage doors and even their fencing or timber-work to complete their new look

While the majority of the colour choices we offer for Windows and Doors do have direct matching codes to the industrial standard RAL Colour Scheme, not every colour does

And in any case, you always have to be aware of variances in paint products and also on how it takes to the material you are colour coating

Take for example our Agate Grey - that has a colour code RAL 7038 attached directly to it - and most of our systems have an Agate Grey option, however some system suppliers choose to "rename" the original colour name to something more fitting with their product line - Solidor and Residence for example have renamed Agate Grey for their products to "Painswick" - but it remains RAL 7038, so will be the same (subject to what we said about different materials and paints above)

However if you chose Chartwell Green this doesn't have a RAL code, only a British Standard Colour Code - in this instance BS 14 C 35

Many paint suppliers will only match to RAL, but there is no direct RAL code - your only choice is to choose a RAL that is very similar - in this case, our choice would be RAL 6021

Then you have colours such as Balmoral, which is a colour unique to Renolit, the company responsible for many of the colour finishes on PVCu products - they produce the laminate foil that colour so many of our windows and doors

Balmoral has no BS number and no RAL number. Many say RAL 7030 is the closest match, yet this is quite lighter and more of a green hue to it, whilst RAL 7048 is closer but many companies cannot colour in this code because it's a "pearl" finish, so matching requires a much more experiences paint supplier, often more expense, and even then not always a perfect finish

So the top and bottom of the Colour Matching story is, think about everything you may need to match - now and in the future - before choosing the colour of your new Windows and Doors as matching up may be a little more difficult than you imagined!

In-Store Framepoint Technology improves customer experience

Design and Quote In-Store

See the real products, then visualise them virtually on our large touchscreens

Designed to bring the very best in customer experience to our showrooms, one new and one improved technology driven customer tools are now live in-store, to help our customers design, price and visualise their new Windows and Doors, before they buy

Framepoint Technology

Our latest interactive technology using Patent Pending Framepoint Technology allows you to draw your windows using just your finger or our stylus, and it will then create accurate, scaled windows with virtually unlimited personalisation including size, style, colour, handles and more

Realvue

Our at-home, in-store and online Design and Quotation engine that allows us or you to create a quotation by yourself, or with our assistance. In-store, online or at your home! With realistic photo imposing you can see the end result before you purchase!

Find out more or take them for a test drive today at https://www.heronhurst.co.uk/instore

FREE Guttering and Downpipes

Roofline

Fascias, Soffits, Guttering, and Downpipes - an essential part of your home's maintenance and weather-proofing, but often last on the list!

Until the end of June 2020 we're offering FREE Rainwater Goods - that's Guttering and Downpipes - on every side of your home you have your Fascias and/or Soffits replaced or capped-over with us

And don't forget you get your usual Shop-Local Savings if your local too!

Find out more about our range of Roofline here

Pre-Christmas Installation for Windows and Doors

Due to the fluid nature of our supplier's availability and our installation teams capacity, these dates may vary as time progresses and cannot be guaranteed

Find out more at http://www.heronhurst.co.uk/help/availability-time/

Regalead Decorative Glazing Designs

We're delighted to add the exclusive Regalead Decoative Glass Designs range to our website

Using approved Regalead Decorative Glass Design Artists, these exclusive designs help create a stunning entrance or feature to your home

See the range and find out more here https://www.heronhurst.co.uk/glazing/decorative/

DecStone Premium Internal Cills launched