Lost FENSA Certificate?

For new installations, FENSA Certificates are issued, directly by FENSA typically within 28 days from completed installation.

If you have not received your Certificate, for a project ordered and installed by us, please contact us after 28 days but within 60 days from the completion date.

Get in touch with our Customer Care Team

For previous installations, when FENSA Certificates have been lost or misplaced

If you have had Windows and/or Doors installed with us, with FENSA Certification included, but lost or misplaced the FENSA Certificate issued, you can order a replacement direct via the official FENSA Website

Order your Replacement FENSA Certificate

We cannot unfortunately issue these ourselves, as they are an Official Document issued directly by FENSA

For replacement certificates outside of the initial installation period of 60 days, FENSA makes a small charge. Check their website via the link for details