Before, During and After Care
Before you buy, during installation, throughout your extended warranty and beyond - our experienced team and resources are on hand to help and advise
Help Sections
- Obscure Glass Range
- Glass types
- FAQ - Frequently Asked Questions
- Can I book a home visit?
- How to find us
- What's on display in your showroom?
- Can I rate or review you?
- Can I read existing customers reviews or testimonials and ratings?
- Can I recommend a family or friend?
- Can I get my own Shop-Local Local Loyalty Discount Card?
- How do I activate my Shop-Local Local Loyalty Discount Card that I already have?
- Can I see my new window and door layouts or colours on my home before I decide?
- Do you offer bespoke colours?
- Are there any offers or promotions on?
- What's your latest news or blog?
- I have an upgraded Ultion Secure lock on my new door, how do I activate the Warranty direct with Ultion?
- How to pay
- How to order
- Can I review my Order Confirmation and sign it off online?
- Warranty - what is covered
- Are there any vacancies at Heronhurst?
- Contact us
Care Guides
Windows
- Halo Ultimate Maintenance Guide
- Duraflex Do's and Don'ts Maintenance Guide
- Timeless PVCu Maintenance Guide
- Heritage Flush PVCu Maintenance Guide
- Re-Al Smart Aluminium Maintenance Guide
- Bereco Engineered Timber Maintenance Guide
Doors
Conservatories
Accessories
General Advice
Associated Links
Door-Stop Secure Guarantee, Register your door or make a ClaimHome-Pro Insurance - our insurance backed warranty providers, with Fairtrades Approved Certification
FENSA - a government authorised competent person scheme for the replacement of windows and doors in England and Wales
ConstructionLine - Connecting buyers and suppliers in the construction industry
TheAndies.com - marketing and web-design company who look after everything Heronhurst online, at your home, in print and in store
Xtraseller.com - the provider of all Digital Smarts for Heronhurst online and in-store
TheWindowClick.co.uk - online instant design and pricing for your windows and doors
TrustMark - Bringing consumers and tradespeople together
Hill-Fencing - the family run Commerical and Domestic fencing company
Warmroofs.com - dedicated website for Warm Solid Replacement Conservatory Roofs
WindowPros.co.uk - our partner site for Architects, Professionals, Commercial and New Build
We are adding to our Help and Care Guides sections all the time, so it will become a valuable resource area for you
In the meantime, you are always welcome to talk with the team on 01873 858428 or email [email protected] - or use our online Live Chat when available or Contact Form when not
Get in touch!
Ask us any questions you like
Contact us
Detailed Written Quotations
No ifs or buts, a clear yet comprehensive written specification follows every quotation
Qualified Survey Included
Our experienced qualified Surveyor takes final manufacturing dimensions and oversees the project
Ready when we say
Long Term Warranties
A long term guarantee you can rely on, as a family business we've honoured them for nearly 4 decades
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